In response to the current outbreak of coronavirus, we wish to reassure our clients that we follow the official advice of the Foreign & Commonwealth Office (FCO) and as such, we are fully briefed on all the latest news and advice relating to all our featured destinations.
We highly recommend you sign up to receive the latest FCO Travel Advice for any countries involved in your upcoming travels. This will provide you with the latest information, which is particularly important, in this rapidly changing situation.
Please follow the links to the FCO and ABTA advice pages for travellers, for further details.
FCO travel advice: https://www.gov.uk/guidance/travel-advice-novel-coronavirus
ABTA guidance: https://www.abta.com/news/coronavirus-outbreak
What will happen if my holiday is affected?
If the FCO advises against non-essential travel to your chosen destination, we will contact you to either arrange an alternative holiday, amend your holiday to a later departure date, or organise a full refund.
Please note that our team are working extremely hard to proactively contact any customers who are due to travel to impacted areas imminently. If you are due to travel beyond this over the coming weeks, we will be in touch with you as soon as possible.
What should I do before I travel?
We recommend that you check the UK government’s travel advice for all countries that you are intending to visit, particularly if you have travelled in or through a country affected by COVID-19 recently.
I have just returned home from holiday – do I need to self-isolate?
We advise that you to keep yourself up to date with the UK government’s advice and guidance on self-isolation.
What will happen if my sporting event is cancelled?
If your chosen sporting event is postponed or cancelled, we will contact you.
If you do have any specific questions regarding your forthcoming holiday that aren’t covered by the FCO and ABTA advice, please do contact us, we would be delighted to assist.