Cookies & Privacy

Spectate is part of the ITC Travel Group.

 

What kind of information we collect

Spectate will collect information about you when you sign up to our e-newsletter, or make an enquiry with us about a luxury sporting holiday.

This includes but is not limited to your name and contact information, details about destinations you are interested in, details of your travel plans and other requests and comments that you might make.

 

How we collect information

If you make a booking with Spectate, we will ask you to provide necessary information for your holiday. This is likely to include passport details, emergency contacts, travel insurance details, visa requirements, preferences and any other special requirements. This will also include details of any other friends or family who are accompanying you as part of your booking. Where you provide us with details about third parties (for example other guests also travelling) we ask for confirmation that you have obtained consent to do this. We also ask that you give them our contact details for any queries that may arise. Please make sure you let us know if any of these third parties would like to speak to us directly, or direct them to the contact section of this website.

We also collect information when you use our website, voluntarily complete customer surveys, provide feedback and participate in competitions. Website usage information is collected using cookies.

 

Why we collect this data

We collect this kind of information in order to process your sports holiday booking and to ensure every element of your itinerary runs smoothly and meets your needs. This may require us to pass the information on to relevant suppliers of your travel arrangements such as airlines, hotels, excursion providers and transport companies and we may email you about other products and services we think may be of interest to you.

The data we collect will also be used to manage your account, personalise your use of the website and, if you agree, to contact you for marketing purposes about other sporting travel services and products that we think may be of interest to you.

 

How we store your data

We endeavour to take appropriate technical and organisational measures to prevent unauthorised or unlawful processing of personal data and accidental loss or destruction of, or damage to, personal data. ITC Travel Group will not share your information for marketing purposes with companies outside our Group. In processing your booking, we may be required to provide details to security or credit checking companies, financial institutions, public authorities such as customs, border control and immigration, if required by them or as required by law.

Your personal data may be stored, used and otherwise processed within the UK and/or any other country/ countries of the European Economic Area (EEA). EEA countries are all member states of the European Union together with Norway, Iceland and Liechtenstein.

We may also store, use or otherwise process personal data outside the EEA. Data protection laws may not be as strong outside the EEA as they are in. Personal data will not be transferred to a country outside the EEA unless (1)The country to which it is transferred is one which the European Commission considers to provide an adequate level of data protection or (2) The personal data is transferred to a United States company which has signed up to the Privacy Shield or (3) The personal data is transferred to a company which is required by our contract with them only to deal with the data in accordance with our instructions and to maintain appropriate security to protect the personal data which we are satisfied they have or (4) We are obliged to provide the personal data to a government / public authority in order to provide your holiday.

We will not, however, pass any information on to any person who is not responsible for part of your travel arrangements unless we are legally obliged to do.

Agreeing to our privacy policy allows us to use your personal information within our group of companies so that we can offer you all of our products and services.

 

Please use the contact form below if you have any queries or concerns. 

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